Support Project · C#

KBForge

Native troubleshooting-tree and knowledge-base support portfolio proof.

Repository readme / adapted

KBForge

SOURCEREADME.mdAdapted for portfolio readability; claims remain source-derived.

> A native troubleshooting-tree and knowledge-base proof for support operations.

**Status:** native-validated public release (`v1.0.0`) **Portfolio lane:** Knowledge and support **Stack:** .NET 8 / ASP.NET Core / C# 12 / SQLite **Import/export:** JSON **Evidence:** two screenshot groups, eight native captures

Purpose

Build guided troubleshooting flows backed by searchable knowledge articles, evidence, known fixes, escalation paths, and retained publishing lineage.

Core model

`incident -> troubleshooting tree -> checks/decisions -> known fix or escalation -> support report`

Articles support the troubleshooting workflow rather than existing as isolated documents.

Persistence

v1.0.0 uses local SQLite with JSON export/import validation. No server is required.

Public boundary

All notes, incidents, products, articles, evidence, and logs are synthetic. No private tickets, credentials, production connectors, or autonomous remediation are included.

Verify

.\tools\verify-release.ps1

Real project evidence

Selected screenshots

04 / PUBLIC-SAFE

KBForge project screenshot 1 — 01
KBForge -- repository evidence

KBForge project screenshot 2 — 02
KBForge -- repository evidence

KBForge project screenshot 3 — 03
KBForge -- repository evidence

KBForge project screenshot 4 — 04
KBForge -- repository evidence